Challenges in the implementation of e-government for public institutions in Peru

Ronald Alberto Renteria Ayquipa, Hesmeralda Rojas Enriquez, Walter Jhon Aguirre Huayllani, Zenón Humberto Arévalo Mezarina, Manuel Jesús Ibarra Cabrera

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

4 Scopus citations

Abstract

This article presents a study on the implementation of electronic government in Peru, for the issuance of electronic payment receipts. This is a study on the case of the Regional Hospital Guillermo Diaz de la Vega, state entity in which such implementation was executed and the challenges faced by the institution in order to carry out the execution of the project are addressed, such as: Economic aspect, network coverage, technological infrastructure and software development, digital literacy, variations of ballot formats and electronic invoices - standard UBL (Universal Business Language) protocols and information security.

Original languageEnglish
Title of host publicationIC4E 2019 - 2019 10th International Conference on E-Education, E-Business, E-Management and E-Learning
PublisherAssociation for Computing Machinery
Pages347-351
Number of pages5
ISBN (Electronic)9781450366021
DOIs
StatePublished - 10 Jan 2019
Event10th International Conference on E-Education, E-Business, E-Management and E-Learning, IC4E 2019 - Tokyo, Japan
Duration: 10 Jan 201913 Jan 2019

Publication series

NameACM International Conference Proceeding Series

Conference

Conference10th International Conference on E-Education, E-Business, E-Management and E-Learning, IC4E 2019
Country/TerritoryJapan
CityTokyo
Period10/01/1913/01/19

Keywords

  • Digital literacy
  • E-government
  • E-government barriers
  • Electronic payment receipt
  • Network coverage
  • Taxpayer system

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