Means of payment for e-commerce in SME's in Peru

Wilber Cahuana, Hesmeralda Rojas

Producción científica: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

3 Citas (Scopus)


In a globalized setting, SMEs are driving the demand for digital solutions in their business management, as well as for their insertion into electronic commerce. Due to the limited resources that they may have, it is necessary to conduct a careful study in all stages of development, which include the decision to choose a means or several means of payment for your e-commerce platform. This paper presents a comparative study between three payment methods used in e-commerce: Internet Banking Payment Gateway (IBPG), payment gateways, and cash deposits, which are studied from the perspectives of the functionalities offered and the requirements of technological architecture demanded, the economic aspect and the advantages and limitations. The results show IBPG is the alternative that offers all the functionalities presented in this article, on the other hand, its rates are the highest as well as its technological requirements. Whereas payment gateways do not cover all the functionalities and each one of them presents a different combination between these attributes. Likewise, the cost of its implementation offers a wide range of prices, which vary depending on the level of security, real-time processing, multi-currency payments, anti-fraud control, and data protection. Moreover, its requirements are lower than for IBPG. Finally, the option of cash deposits is presented as a traditional alternative that focuses on real-time processing; and it still concentrates a high percentage in e-commerce payment transactions, whether it be payment gateways and cash payments, the most convenient and economical alternatives to initiate charges for a product or service.

Idioma originalInglés
Título de la publicación alojadaICIBE 2020 - 2020 6th International Conference on Industrial and Business Engineering
EditorialAssociation for Computing Machinery
Número de páginas6
ISBN (versión digital)9781450387880
EstadoPublicada - 27 set. 2020
Evento6th International Conference on Industrial and Business Engineering, ICIBE 2020 - Macau, China
Duración: 27 set. 202029 set. 2020

Serie de la publicación

NombreACM International Conference Proceeding Series


Conferencia6th International Conference on Industrial and Business Engineering, ICIBE 2020


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